General business conditions

1. General Provisions

1.1. These General Terms and Conditions (hereinafter referred to as the “GTC”) govern the use of the websites travel-world.vision, travel-world.sk, travel-world.cz, slovakia.travel-world.vision, czechia.travel-world.vision, poland.travel-world.vision, hungary.travel-world.vision, austria.travel-world.vision, and croatia.travel-world.vision (hereinafter referred to as the “Website”) and the services provided by its operator – ELM GROUP s. r. o., 51098105, 2120594421, SK2120594421, SNP 326/2 935 32 Kalná nad Hronom, registered in the Commercial Register / Trade Register of the Slovak Republic (hereinafter referred to as the “Operator”).

1.2. The Website serves as a platform for publishing advertisements of accommodation facilities. The Operator does not provide accommodation services and is not responsible for the relationship between the customer and the accommodation provider.

1.3. By using the Website and ordering services, the user (both the advertiser and the customer) agrees to these GTC.

2. Nature of the Service

2.1. The Website provides space for the publication of advertisements for accommodation facilities for the purpose of promoting them and facilitating contact with customers.

2.2. The Operator enables the advertisement to be published after payment of a fee according to the current price list. The advertisement includes basic information about the accommodation, photo documentation, and contact details.

2.3. Customers can contact the advertiser directly through the Website or using the contact details provided, and arrange reservations or payment directly with the accommodation provider.

3. Fees, Invoicing, and Payment Terms

3.1. The publication of an advertisement is subject to a fee according to the current service price list published on the Website.

3.2. The Operator is a VAT payer and issues a proper invoice including VAT after the service is ordered.

3.3. The service fee is payable in advance. After the payment is credited to the Operator’s account, the advertisement is published within 48 hours (unless otherwise agreed).

3.4. Payment is made via bank transfer to the account specified on the invoice or through another agreed method.

4. Operator’s Liability

4.1. The Operator is not responsible for the content of advertisements, their accuracy, timeliness, or the quality or availability of the advertised services.

4.2. The Operator is not a party to the contractual relationship between the customer and the advertiser and is not liable for any damages arising from this relationship.

4.3. The Operator is not liable for technical outages or unavailability of the Website caused by force majeure or technical issues beyond its control.

5. Advertiser’s Rights and Obligations

5.1. The advertiser is obliged to provide only truthful, up-to-date, and legally publishable information. The advertiser is fully responsible for the content of the advertisement.

5.2. The advertiser ensures they have the right to use all texts, photos, and other materials published in the advertisement.

5.3. The advertiser must not publish misleading, false, or illegal information.

5.4. The advertiser agrees to have their advertisement published for the duration specified in the order. After this period, the advertisement may be automatically deactivated.

6. Removal of Advertisements

6.1. The Operator reserves the right to remove any advertisement that violates these GTC, public morals, or legal regulations, without the right to a refund.

6.2. The advertiser may request early removal of the advertisement. In such a case, there is no entitlement to a partial refund of the paid fee.

7. Personal Data Protection

7.1. The Operator processes users’ personal data in accordance with Act No. 18/2018 Coll. on the Protection of Personal Data and the GDPR Regulation.

7.2. Details regarding the processing of personal data are specified in the Privacy Policy document, which is published separately on the Website.

8. Final Provisions

8.1. The Operator reserves the right to change these GTC. The new version becomes effective on the date of its publication on the Website.

8.2. Legal relations not regulated by these GTC are governed by the valid legal regulations of the Slovak Republic.

8.3. These GTC enter into force on 1 July 2025.